OUR COMMITMENTS

Peugeot UK YpurVan commitments

OUR COMMITMENT TO YOU


Peugeot YourVan services and commitments
  • When you book your van in with us we will guarantee you an appointment within five working days;

  • We will offer you a while-you-wait slot when you book an appointment;

  • We will offer you a collection-and-delivery service (10 mile radius);

  • We will perform an initial diagnosis within a maximum of one working day, if your vehicle breaks down and needs to be recovered;

  • We will respond to 1 Link bookings within 20 mins;

  • We will always give you a quote before we start work, so you understand the work required and how much you will pay;

  • We will offer advice and give you a cost if additional work is required, and will never carry it out without your authorisation;

  • We will fit genuine Peugeot parts, designed and manufactured to maintain optimum performance, and fully explain all work carried out, including warranty work;

  • We will always wash your vehicle following a service;

  • We will guarantee either early opening (7.30am) or late closing (6.00pm) at least one day per week for appointment bookings.